Live Session
A Roadmap for Change Management Projects
Register NowWelcome to our customer engagement page! We’re glad you’re here. Find the latest training resources, release notes, and upcoming events, as well as insights from customers and product experts.
For the second consecutive year, PerfectServe has been recognized as a Leader in the Gartner® Magic Quadrant™ for Clinical Communication and Collaboration (CC&C). PerfectServe’s innovative platform, which integrates secure communication, provider and staff scheduling, hospital operator console, and patient & family communication solutions, is setting the standard for modern healthcare collaboration. Read the full report to discover why PerfectServe continues to set the pace for innovation in healthcare.
Read the announcement and click here to watch a 2-minute video, or schedule a live demo.
AnesthesiaGo is the first and only solution that automatically generates daily case assignments in accordance with your group’s policies to save time, minimize human error, and allow you to focus on patient care.
Clear Medical Imaging implemented Lightning Bolt to save time and increase provider satisfaction with equitable schedules and higher time-off request approval rates. Read the case study.
Beginning in January, all solutions under PerfectServe, including Lightning Bolt, will undergo rebranding in an effort to streamline and enhance the customer experience.
What does this mean for Lightning Bolt customers?
On January 9, 2025, Lightning Bolt’s new branding will be released, including visible changes to names, logos, and icons in the desktop and mobile applications. Please note, functionality will not be impacted—only the branding will change.
Resources have been created to support customers through the rebranding, including materials and visuals that can be used to update your internal documentation. Please review our support article and join us on December 12 at 11:00 AM PT, for a Lightning Bolt branding update webinar.
To view Lightning Bolt training videos and helpful articles, please click here. Can’t find what you’re looking for? Contact our team – we’re delighted to lend our support.
When adding new personnel, remember to create corresponding user accounts so the user can access the system, view the schedule, and perform scheduling actions. Follow the steps outlined in this guide to create and manage user accounts.
It is important to keep the latest approved internet browsers up to date to ensure an optimal Lightning Bolt experience. Here are the browsers and minimum versions we recommend: Chrome (87, or 89 and greater), Microsoft Edge (80 and greater), Firefox (84.0 and greater).
Need help? Ask!
A number of your peers joined a panel to share how leveraging Lightning Bolt to support ancillary services maximizes the efficiency of clinical workflows across the care continuum. Hear their unique use cases and value stories.
UPDATE: We now provide integrations with UKG Dimensions, Vocera Vina, and New Innovations Duty Hours! Reach out to your technical consultant or via our support channel if you are interested in learning more or would like to set up an integration!
Lightning Bolt works with many partners to support your business goals. Learn how our integration with Epic supports on call look-ups.
With integration, real-time on call schedules created and managed in Provider Scheduling powered by Lightning Bolt can be delivered directly to Spok MediCall’s call center platform. Locate on call providers quickly without pivoting to a different application, referring to out-of-date schedules, or manually entering schedules into Spok MediCall.
Access the new View Manager interface through the following page:
We’re here to help!
Need additional support? Contact our team directly at support@lightning-bolt.com or submit a request below.
Support hours: 8am-8pm EST
Designed to support schedule administrators new to the solution or looking for a refresh, Lightning Bolt experts will walk users through key components of the solution in this upcoming webinar training series. To join us, please click on the registration links below.
Learn how to:
Learn how to:
Learn how to:
Learn how to:
Learn how to:
Learn how to:
Learn how to: