support@lightning-bolt.com | 1.866.202.4323 ext. 4 | Support hours: 8am-8pmEST
Welcome Bolters!
Welcome to our customer engagement page! We’re glad you’re here. Find the latest updates on our scheduling software, training resources, and upcoming events, as well as insights from clients and product experts.
Smarter. Faster. Easier Scheduling with AnesthesiaGo
AnesthesiaGo is the first and only solution that automatically generates daily case assignments in accordance with your group’s policies to save time, minimize human error, and allow you to focus on patient care.
The rules-based solution promotes efficiency and transparency for all surgical staff, aligns the best anesthesia provider to the best case schedule, and helps prevent cases being delayed or canceled due to errors associated with manual scheduling processes. Click here to watch a 2-minute video, or schedule a live demo.
Becker’s Event: How Advanced Scheduling Drives Value and Reduces Burnout.
Join us Monday, July 18 from 3PM – 4PM ET to hear Lightning Bolt experts, in partnership with Dr. George Gilly, Anesthesiologist at Ochsner Health, walk through scheduling’s impact on provider satisfaction, and how Lightning Bolt’s optimized solution can improve clinical workflows and mitigate clinician burnout.
Watch the Replay! 2022 Lightning Bolt Virtual User Summit, Advancing Workforce Management
See all the presentations from this year’s Summit, including:
- Dr. Bryan Bohman’s discussion around advancing clinician wellness through Stanford’s WellMD professional fulfillment model.
- A walk-through of how you can leverage Lightning Bolt’s reporting capabilities to inform and improve workforce management.
- How Lightning Bolt customers are putting the solution’s unique capabilities to work to save time, mitigate provider burnout, and enhance operational and clinical workflows.
PerfectServe Unite: Keeping You In The Know
Check out the latest quarterly newsletter! We want to keep you in the loop on all things PerfectServe. Read about the latest news, updates, resources, and upcoming events.
Learn the Differences Between Viewer and Editor
This video highlights the two main interfaces for accessing Lightning Bolt schedules: Viewer and Editor. The interfaces look similar, but there are some specific differences that are important to understand.
Watch now!
How to Create a New Tally for Reporting
This new video covers how to create administrator defined tallies – combining and organizing Lightning Bolt Schedule data to meet your specific reporting needs. Watch Now!
Browser Tip
It is important to keep the latest approved internet browsers up to date to ensure an optimal Lightning Bolt experience. Here are the browsers and minimum versions we recommend: Chrome (87, or 89 and greater), Microsoft Edge (80 and greater), Firefox (84.0 and greater).
Keyboard Tip
In Editor, when you select the Fill Tool you can select a provider to enter on the schedule by typing their name.
The Fill Toolbox will recognize your keystrokes and start to filter down the list of personnel. For a by assignment view, you would search the assignment name.
Once the name of the provider or assignment is showing in the Fill Toolbox, click enter on your keyboard. You can then add the selected provider into the open slots. Clicking an existing provider’s slot on the schedule will replace that provider with the name showing in the Fill Toolbox.
Access the Fill Tool quicker by using a right click! Right clicking any slot in Editor will open three potential options. “Use” will select the name of the provider you right clicked into the Fill Toolbox for quick entry of that provider. “Empty” will delete a provider from that slot. “Add Slot” will add an additional demand slot to the assignment for that day.
Need help? Ask!
Looking for help on a particular topic?
Click here for on-demand training demos.
Ochsner Health Optimizes Schedules to Improve Clinician Wellness
Research presented at the American Society of Anesthesiology Advance 2022 event found that Lightning Bolt can play a significant role in reducing burnout and improving physician engagement. Click here to read the article and watch Dr. Dhruv Choudhry talk about how optimized scheduling made a positive impact for Ochsner’s Anesthesia department.
The latest version of the Lightning Bolt iOS mobile app is available for download. It will also be available shortly through the Google Play store.
The updated app now includes features:
- My Schedule – Quick access to your schedule and the ability to toggle between a list view and calendar view
- AnesthesiaGo – See your daily case schedule
- New Navigation – Seamlessly navigate between My Schedule, All Schedules, and AnesthesiaGo
- New Settings Menu – Centralized access to user settings
- New View/Edit Details Screen – Updated to reduce the steps to modify your schedule
Download the updated iOS version here. See a walkthrough of the new app features here.
Click to access archived articles.
Lightning Bolt Training Series
Designed to support schedule administrators new to the solution or looking for a refresh, Lightning Bolt experts will walk users through key components of the solution in this upcoming webinar training series. To join us, please click on the registration links below.
- June 27 at 10 AM PT/1PM ET: Personnel. Register.
- June 28 at 9 AM PT/12 PM ET: Assignments. Register.
- July 7 at 10AM PT/1PM ET: Rules. Register.
- July 8 at 10AM PT/1PM ET: View Manager. Register.
- July 13 at 10AM PT/1PM ET: Schedule Manager. Register.
- July 20 at 10AM PT/1PM ET: Viewer. Register.
- July 27 at 10AM PT/1PM ET: Reports, Analytics, and Tallies. Register.
Becker’s Event: How Advanced Scheduling Drives Value and Reduces Burnout.
Join us Monday, July 18 from 3PM – 4PM ET to hear Lightning Bolt experts, in partnership with Dr. George Gilly, Anesthesiologist at Ochsner Health, walk through scheduling’s impact on provider satisfaction, and how Lightning Bolt’s optimized solution can improve clinical workflows and mitigate clinician burnout.
We’re here to help!
Need additional support? Contact our team directly at support@lightning-bolt.com or fill out a simple support request on our help section.
Support hours: 8am-8pmEST
