support@lightning-bolt.com | 1.866.202.4323 ext. 4 | Support hours: 8am-8pmEST
Welcome Bolters!
Welcome to our customer engagement page! We’re glad you’re here. Find the latest updates on our scheduling software, training resources, and upcoming events, as well as insights from clients and product experts.
PerfectServe Ramps Up Lightning Bolt Innovation with Full AnesthesiaGo Integration, New Automation Capabilities
Read the announcement and click here to watch a 2-minute video, or schedule a live demo.
AnesthesiaGo is the first and only solution that automatically generates daily case assignments in accordance with your group’s policies to save time, minimize human error, and allow you to focus on patient care.
Clear Medical Imaging Enhances Provider Satisfaction With Lightning Bolt.
Clear Medical Imaging implemented Lightning Bolt to save time and increase provider satisfaction with equitable schedules and higher time-off request approval rates. Read the case study.
To view Lightning Bolt training videos and helpful articles, please click here. Can’t find what you’re looking for? Contact our team – we’re delighted to lend our support.
User Tip
Create and Manage User Accounts:
When adding new personnel, remember to create corresponding user accounts so the user can access the system, view the schedule, and perform scheduling actions. Follow the steps outlined in this guide to create and manage user accounts.
Browser Tip
It is important to keep the latest approved internet browsers up to date to ensure an optimal Lightning Bolt experience. Here are the browsers and minimum versions we recommend: Chrome (87, or 89 and greater), Microsoft Edge (80 and greater), Firefox (84.0 and greater).
Need help? Ask!
Ochsner Health Optimizes Schedules to Improve Clinician Wellness
Research presented at the American Society of Anesthesiology Advance 2022 event found that Lightning Bolt can play a significant role in reducing burnout and improving physician engagement. Click here to read the article and watch Dr. Dhruv Choudhry talk about how optimized scheduling made a positive impact for Ochsner’s Anesthesia department.
The latest version of the Lightning Bolt mobile app is available for download in the App Store and Google Play.
New iOS features include:
- A warning will now display on the login screen if “Login” is pressed and either the username or password are blank
- Views with Compact Mode set to “On” will now display the compact name, rather than the display name
- Assignments that start on the previous day and have not yet ended are now visible in the On Today view
- Granted/Denial notes now appear for requests in mobile
New Android features include:
- My schedule – Quick access to your schedule and the ability to toggle between a list view and calendar view
- AnesthesiaGo – See your daily case schedule
- New Navigation – Seamlessly navigate between MySchedule, All Schedules, and AnesthesiaGo
- New Settings Menu – Centralized access to user settings
- New View/Edit Details Screen – Updated to reduce the steps to modify your schedule
- Push Notifications** – Receive push notifications for schedule/request changes
- A warning will now display on the login screen if “Login” is pressed and either the username or password are blank
- Views with Compact Mode set to “On” will now display the compact name, rather than the display name
- Granted/Denial notes now appear for requests in mobile
**In order to receive notifications, the department in Lightning Bolt must be configured to allow for notifications. The user also needs to belong to a User Access Role that permits notifications.
Click to access archived articles.
Lightning Bolt Training Series
Designed to support schedule administrators new to the solution or looking for a refresh, Lightning Bolt experts will walk users through key components of the solution in this upcoming webinar training series. To join us, please click on the registration links below.
January 26 at 10:30AM PT/1:30PM ET: Viewer
Overview of Viewer
Learn how to:
- Make Schedule changes
- Edit Assignment Slots
- Understand differences between Editor and Viewer
January 31 at 10AM PT/1PM ET: Tallies, Reports, and Analytics
Overview of Tallies
Learn how to:
- Create/run/filter Reports
- Utilize Analytics
March 7 at 10AM PT/1PM ET: Personnel
Overview of User Access Roles
Overview of Personnel Groups
Learn how to:
- Add/Edit/Expire/Delete Personnel
- Create/Edit/Delete Personnel User Accounts
March 9 at 10AM PT/1PM ET: Assignments
Learn how to:
- Add Holidays
- Add/Edit/Expire Assignments
- Create Assignment Eligibility and Compatibility
- Create Assignment Groups
March 14 at 10AM PT/1PM ET: Rules
Overview of Rules List
Overview of Rules Category Descriptions and Sentences
Learn how to:
- Create/Edit/Delete Rules
- Deactivate/Reactivate Rules
March 21 at 10AM PT/1PM ET: View Manager
Overview of View Manager
Learn how to:
- Create and modify views in View Manager
- Manage views access
- Use views filters
March 23 at 10AM PT/1PM ET: Schedule Manager & Editor
Overview of Schedule Manager (Creator)
Learn how to:
- Create/Generate Schedules
- Publish/Unpublish Schedules
- Make Schedule Changes in Editor
March 28 at 10AM PT/1PM ET: Viewer
Overview of Viewer
Learn how to:
- Make Schedule changes
- Edit Assignment Slots
- Understand differences between Editor and Viewer
March 30 at 10:30AM PT/1:30PM ET: Tallies, Reports, and Analytics
Overview of Tallies
Learn how to:
- Create/run/filter Reports
- Utilize Analytics
We’re here to help!
Need additional support? Contact our team directly at support@lightning-bolt.com or Submit A Request.
Support hours: 8am-8pm EST
