support@lightning-bolt.com | 1.866.202.4323 ext. 4 | Support hours: 8am-8pmEST
Welcome Bolters!
Welcome to our customer engagement page! We’re glad you’re here. Find the latest updates on our scheduling software, training resources, and upcoming events, as well as insights from clients and product experts.
Lightning Bolt User Summit registration is now open!
We are delighted to host our next User Summit on October 27-28, 2022 in San Diego, CA. Visit the official landing page of this year’s Summit for agenda and details. We’d love to see you there!
MedCity News: Digital health companies must act on health equity. This is the time.
PerfectServe CEO, Guillaume Castel, shares his perspective on actions digital health companies can take to make a positive impact on health equity.
Smarter. Faster. Easier Scheduling with AnesthesiaGo
AnesthesiaGo is the first and only solution that automatically generates daily case assignments in accordance with your group’s policies to save time, minimize human error, and allow you to focus on patient care.
The rules-based solution promotes efficiency and transparency for all surgical staff, aligns the best anesthesia provider to the best case schedule, and helps prevent cases being delayed or canceled due to errors associated with manual scheduling processes. Click here to watch a 2-minute video, or schedule a live demo.
Watch the Replay! 2022 Lightning Bolt Virtual User Summit, Advancing Workforce Management
See all the presentations from this year’s Summit, including:
- Dr. Bryan Bohman’s discussion around advancing clinician wellness through Stanford’s WellMD professional fulfillment model.
- A walk-through of how you can leverage Lightning Bolt’s reporting capabilities to inform and improve workforce management.
- How Lightning Bolt customers are putting the solution’s unique capabilities to work to save time, mitigate provider burnout, and enhance operational and clinical workflows.
PerfectServe Unite: Keeping You In The Know
Check out the latest newsletter! We want to keep you in the loop on all things PerfectServe. Read about the latest news, updates, resources, and upcoming events.
Learn the Differences Between Viewer and Editor
This video highlights the two main interfaces for accessing Lightning Bolt schedules: Viewer and Editor. The interfaces look similar, but there are some specific differences that are important to understand.
Watch now!
Browser Tip
It is important to keep the latest approved internet browsers up to date to ensure an optimal Lightning Bolt experience. Here are the browsers and minimum versions we recommend: Chrome (87, or 89 and greater), Microsoft Edge (80 and greater), Firefox (84.0 and greater).
Need help? Ask!
Looking for help on a particular topic?
Click here for on-demand training demos.
Ochsner Health Optimizes Schedules to Improve Clinician Wellness
Research presented at the American Society of Anesthesiology Advance 2022 event found that Lightning Bolt can play a significant role in reducing burnout and improving physician engagement. Click here to read the article and watch Dr. Dhruv Choudhry talk about how optimized scheduling made a positive impact for Ochsner’s Anesthesia department.
The latest version of the Lightning Bolt mobile app is available for download in the App Store and Google Play.
New iOS features include:
- A warning will now display on the login screen if “Login” is pressed and either the username or password are blank
- Views with Compact Mode set to “On” will now display the compact name, rather than the display name
- Assignments that start on the previous day and have not yet ended are now visible in the On Today view
- Granted/Denial notes now appear for requests in mobile
New Android features include:
- My schedule – Quick access to your schedule and the ability to toggle between a list view and calendar view
- AnesthesiaGo – See your daily case schedule
- New Navigation – Seamlessly navigate between MySchedule, All Schedules, and AnesthesiaGo
- New Settings Menu – Centralized access to user settings
- New View/Edit Details Screen – Updated to reduce the steps to modify your schedule
- Push Notifications** – Receive push notifications for schedule/request changes
- A warning will now display on the login screen if “Login” is pressed and either the username or password are blank
- Views with Compact Mode set to “On” will now display the compact name, rather than the display name
- Granted/Denial notes now appear for requests in mobile
**In order to receive notifications, the department in Lightning Bolt must be configured to allow for notifications. The user also needs to belong to a User Access Role that permits notifications.
Click to access archived articles.
Lightning Bolt User Summit registration is now open!
We are delighted to host our next User Summit on October 27-28, 2022 in San Diego, CA. Visit the official landing page of this year’s Summit for agenda and details. We’d love to see you there!
Lightning Bolt Training Series
Designed to support schedule administrators new to the solution or looking for a refresh, Lightning Bolt experts will walk users through key components of the solution in this upcoming webinar training series. To join us, please click on the registration links below.
November 1 at 10AM PT/1PM ET: Personnel
November 3 at 10:30AM PT/1:30PM ET: Assignments
November 8 at 10AM PT/1PM ET: Rules
November 10 at 11AM PT/2PM ET: View Manager
November 15 at 10AM PT/1PM ET: Schedule Manager
November 29 10AM PT/1PM ET: Viewer
November 30 10AM PT/1PM ET: Tallies, Reports, Analytics
We’re here to help!
Need additional support? Contact our team directly at support@lightning-bolt.com or fill out a simple support request on our help section.
Support hours: 8am-8pmEST
