Unparalleled Implementation & Consulting

Delivering speed to value through a deployment plan unique to your goals and scheduling requirements.

Lightning Bolt’s experienced consultants provide ongoing support to meet the dynamic needs and objectives of our customers.

Together, we drive exceptional outcomes

Deep Expertise

Lightning Bolt consultants tailor every aspect of implementation and ongoing support. Our team works collaboratively with customers to create a customized deployment playbook to ensure every implementation is successful. This includes:

  • Workflow assessments
  • Requirement gathering
  • Specialty and subspecialty analysis
  • Internal communication strategy
  • Training and adoption plan
  • Metric and utilization tracking
Rapid Deployment

Lightning Bolt’s Rapid Enterprise Deployment (RED) strategy ensures large health systems successfully deploy in three months or less.

Lightning Bolt brings speed to value by advancing to go-live as quickly as possible, while maintaining a pace comfortable for the client. Our well-orchestrated approach allows for deployment in under three months regardless of number of providers, integrations or locations. Our approach is flexible, allowing us to develop an implementation timeline that matches the client’s resources, timing, and preferences.

According to KLAS, Lightning Bolt is the market leader in Enterprise Deployments.

Ongoing Partnership

Partnering alongside our consultants, Lightning Bolt’s Customer Success team ensures customers maximize their Lightning Bolt investment by:

  • Collaborating with administrator to guide scheduling strategies
  • Providing continuous training opportunities
  • Tracking KPIs
  • Communicating product updates
  • Facilitating peer networking and customer events

Leading the Market in Service and Support

100%

Post-implementation customer satisfaction rating

98%

Year-over-year renewal rate

98%

Support desk customer satisfaction score

“Across all measured outcomes, Lightning Bolt customers report the most positive impact—most notably in transparency and physician satisfaction.”

KLAS Enterprise Report 2021

“I love that Lightning Bolt listens to what our practice needs and always asks how they can help. It makes us feel like we purchased much more than a product.”

Karen Peoples

Business Services Coordinator, UNC

Ready to see us in action?

Get a demo of Lightning Bolt’s platform.