Unparalleled Implementation & Consulting
Delivering speed to value through a deployment plan unique to your goals and scheduling requirements.
Lightning Bolt’s experienced consultants provide ongoing support to meet the dynamic needs and objectives of our customers.
Together, we drive exceptional outcomes
Lightning Bolt consultants tailor every aspect of implementation and ongoing support. Our team works collaboratively with customers to create a customized deployment playbook to ensure every implementation is successful. This includes:
- Workflow assessments
- Requirement gathering
- Specialty and subspecialty analysis
- Internal communication strategy
- Training and adoption plan
- Metric and utilization tracking
Lightning Bolt’s Rapid Enterprise Deployment (RED) strategy ensures large health systems successfully deploy in three months or less.
Lightning Bolt brings speed to value by advancing to go-live as quickly as possible, while maintaining a pace comfortable for the client. Our well-orchestrated approach allows for deployment in under three months regardless of number of providers, integrations or locations. Our approach is flexible, allowing us to develop an implementation timeline that matches the client’s resources, timing, and preferences.
According to KLAS, Lightning Bolt is the market leader in Enterprise Deployments.
Partnering alongside our consultants, Lightning Bolt’s Customer Success team ensures customers maximize their Lightning Bolt investment by:
- Collaborating with administrator to guide scheduling strategies
- Providing continuous training opportunities
- Tracking KPIs
- Communicating product updates
- Facilitating peer networking and customer events
Leading the Market in Service and Support
Post-implementation customer satisfaction rating
Year-over-year renewal rate
Support desk customer satisfaction score
“Across all measured outcomes, Lightning Bolt customers report the most positive impact—most notably in transparency and physician satisfaction.”
KLAS Enterprise Report 2021
“A Partner Who Understands Our Business Needs”
Lightning Bolt Testimonial – Robin Gadd-Lane, Manager, Digital Transformation & Health Systems, Prisma Health from PerfectServe on Vimeo.
“I love that Lightning Bolt listens to what our practice needs and always asks how they can help. It makes us feel like we purchased much more than a product.”
Business Services Coordinator, UNC