As scheduling problems grew in size and complexity due to the shortage of skilled staff and the growing demands on the healthcare system, Lightning Bolt grew and innovated to meet the needs of medical groups wanting to generate the best possible staff schedule. This effort was led by two experts in high-tech, real-time manufacturing scheduling who spent years researching the topic and implementing solutions: Nirmal Govind, Ph.D. (now at Netflix) and Pelin Damci Kurt, Ph.D. These scheduling technology experts noticed that, while the two problems were seemingly different, some of the same principles used in scheduling multi-million dollar machines in a factory can solve medical staff scheduling problems as well. They redesigned the core Lightning Bolt scheduling engine from scratch, resulting in the automated AI scheduling system that now produces high-quality schedules for healthcare leaders around the world and that has been named No. 1 in KLAS. Today, Lightning Bolt continues to invest heavily in research and software development to solve complex problems in the area of medical staff scheduling with the latest technology. In addition to our technology, we pride ourselves on the excellent customer service provided by our staff to medical groups around the world.