Save the Date: PerfectServe Connect

March 11, 2024
10 AM – 1:30 PM

Maggiano’s Little Italy
9101 International Dr #2400, Orlando, FL 32819
Lunch and Refreshments Provided

PerfectServe Connect: Accelerating Care with Technology

As part of PerfectServe’s mission to empower health system leaders, we’re hosting a half-day event where attendees will hear from a group of their peers about the projects, technology, and best practices they’ve used to streamline communication and drive collaborative, real-time patient care at their organizations.

The event will feature multiple sessions on building the next generation of healthcare leaders, bringing nurses and physicians together with technology, and more. Attendees will also have a chance to make connections while sharing strategies and experiences with other healthcare leaders.

Register today to save your spot in Orlando for this unique event!

Event Agenda:

PerfectServe: The Art of the Possible 

Follow a patient’s journey through the continuum of care as each step is seamlessly connected to the next by real-time communication and scheduling technology.

Keynote: Practical Steps for Bringing Joy to Caregivers

Prioritizing wellness isn’t about throwing a pizza party. Learn practical and effective steps for bringing joy back to caregivers and how to make technology a key part of this effort.


  • Crystal Lawson, Founder and CEO of We Rise Up and former Education Director for the American Organization of Nursing Leadership

Empowering Care Through Innovation: Leadership Perspectives 

Bridging the gap between the needs of IT and frontline clinicians can be tough. Hear from two innovative technology leaders who use their nursing backgrounds to find the middle ground while effecting powerful change at their organizations.


  • Kelly Conklin, Chief Clinical Officer and Chief Customer Officer, PerfectServe


  • Sue Armentrout, DNP, APRN, RN-BC, NEA-BC, Chief Clinical Informatics Officer, Bon Secours Mercy Health
  • Robin Gadd-Lane, MSN, RN, Manager of Digital Transformation, Prisma Health

The Invisible Device: Centering Patient Care with Nurse Mobility

Mobile devices have the power to transform the way nurses work, but getting the implementation right is critical. Hear from a leader in the space about what a successful device deployment looks like and how organizations can expect to benefit.


  • Mark Bentford, CEO, Mobile Integrate

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