Telmediq earns highest satisfaction rating compared to competitive solutions for third consecutive year

KNOXVILLE, Tenn. [February 11, 2020] ­PerfectServe®, Lightning Bolt parent company and leading provider of cloud-based clinical communication and collaboration (CC&C) solutions, today announced that its Telmediq solution earned the 2020 Category Leader award for Secure Communications from KLAS, a research and insights firm, as part of its “2020 Best in KLAS: Software and Services” report. PerfectServe acquired Telmediq and Lightning Bolt in 2019 as part of a vision to deliver the industry’s first true care team collaboration platform.

The recognition is part of the comprehensive “2020 Best in KLAS: Software and Services” report. KLAS surveys over 30,000 healthcare professionals each year about the products and services they use. The resulting customer insights are shared both online and in published reports. This is the third year in a row that Telmediq has taken the top spot in the Secure Communications category.

“To receive this honor from KLAS for the third year in a row is a direct reflection of the value that customers are deriving from our mission critical solutions,” said PerfectServe CEO Guillaume Castel. “Ben Moore first launched the Telmediq solution because he knew there was a better way to coordinate patient care, and now as PerfectServe’s Chief Product Officer, he and the entire team are clearly continuing to positively impact healthcare delivery.”

Telmediq and Lightning Bolt are both part of PerfectServe’s Unified Clinical Communication Platform, which serves 135,000 named physician users and 230,000 nurse users in the United States with Clinical Communication and Collaboration, Nurse Mobility, Provider Scheduling, Contact Center, Answering Service, and Patient & Family Communication solutions.

Want to learn more about Telemediq’s latest distinction? Read the full press release on the PerfectServe website. Plus, learn more about PerfectServe’s vision to deliver the industry’s first true care team collaboration platform here.

Read the Full Press Release