Nurse Mobility enhancements include native VoIP dialer as well as integrations with nurse call and live waveforms.

KNOXVILLE, Tenn. [March 4, 2020] — PerfectServe®, a leading provider of cloud-based clinical communication and collaboration (CC&C) solutions including Lightning Bolt’s advanced provider scheduling technology, today unveiled the next generation of its Nurse Mobility solution. The solution features a new, embedded VoIP dialer that offers easy-to-use, high quality voice communication and streamlines the user experience for nurses by providing a single inbox for all calls, secure messages, and integrated alerts. This further strengthens PerfectServe’s growing platform which already supports 230,000 nurses among its user base.

A native VoIP dialer brings easy-to-use, high quality voice communication to PerfectServe’s cloud-based Nurse Mobility solution. Roughly 70% of nurse communication still happens by voice, and by adding the dialer into its platform, PerfectServe provides nurse users a single application to check for all communication—calls, secure messages, and alerts. This integration opens up new workflow options, allowing missed calls to become voice messages that are routed with the same notification and escalation parameters as other communication types. PerfectServe also supports enterprise telephony integration, which enables extension-based dialing between mobile or desk phones, inside or outside of the hospital.

“With this next generation of our Nurse Mobility solution, we’re equipping nurses with better tools and pertinent information so they can provide the best patient care possible,” said PerfectServe CEO Guillaume Castel. “Nurses are the backbone of our healthcare system, and supporting their care delivery efforts will always be one of PerfectServe’s primary objectives.”

Learn how PerfectServe’s new Nurse Mobility solution integrates with your existing tools to provide nursing staff with sophisticated remote monitoring capabilities that allow them to react quickly to patient events. Read the full press release here. Attending HIMSS20? Meet the full PerfectServe portfolio at the 2020 HIMSS Global Health Conference & Exhibition in Orlando from March 10 to 12, visit PerfectServe at booth 4346.

Read the Full Press Release