WakeMed Health & Hospitals, an 870-bed health system in North Carolina, has transitioned away from manual shift scheduling to an automated process in the last five years, reaping the benefits along the way. Shifting away from a manual process began with WakeMed’s internal medicine department, which involves complex shift variability scheduling 70 physicians at three different locations. Now, 20 different departments are utilizing Lightning Bolt’s advanced rule-based scheduling solution to align physician supply with projected patient demand, saving schedulers approximately 20 hours a week and increasing physician satisfaction.
“A good schedule makes a happy doctor, which hopefully translates to more camaraderie, physician retention and revenue,” Doreen Messick, M.D., a WakeMed hospitalist and scheduler, told Hospitals & Health Networks of optimal shift scheduling’s impact.
Is your organization ready to abandon spreadsheets and sticky notes for optimized scheduling like WakeMed? Contact us today to schedule a consultation!