Can hospital operations leaders learn from the retail industry’s mistakes when it comes to on-call scheduling? In a recent article from HIStalk, Lightning Bolt founder and CEO Suvas Vajracharya, Ph.D., explains that on-call scheduling in many industries is becoming obsolete, with retail leaders such as Aeropostale and Disney taking steps to discontinue the practice of keeping employees on call.
In healthcare, the compensation associated with being on call is often not worth the stress that comes with it. The unpredictability of on-call scheduling impacts physicians’ family and personal time, contributing to the already high levels of burnout:
“With physician burnout on the rise, heavy variation in the frequency of calls and a wide range in the number of physicians participating in call rotation, health leaders should invest proactively in finding fair on-call strategies to ensure the hospital’s access to physicians and to prevent turnover.”
Improving on-call coverage begins with better scheduling. Learn more about finding optimal balance in physician scheduling for your healthcare organization here.