Position: Inside Sales/Account Representative
Responsibilities:
- Expanding customer prospect list
- Turn online registrants into customers
- Act as primary contact for new clients
- Present online demonstration of software product to prospects
- Create marketing material
- Attend trade shows and exhibit product
- Create proposals and quotes
- Analyze customer requirements and describe how software product would meet their needs
- Help address the staffing shortage in the health care industry
Required Skills/Experience:
- Must have a Bachelor's degree
- Must have integrity
- Must be able to understand and process technically complex concepts
- Must have knowledge of current information technology systems in healthcare
- Must have strategic sales and account planning abilities
- Must have proven track record of sales achievement over a 3-year period
- Must have excellent communication/problem-solving skills
- Must have strong prospecting and negotiation skills
- Must be detail-oriented
- Must have technical/analytical skills
- Must be able to wear multiple hats in a fast-paced environment
Send resume in Word or PDF to jobs@lightning-bolt.com
Position: Application Consultant/Customer Support Representative
Description:
You will be responsible for interviewing clients, analyzing their requirements and setting-up the software based on their specific requirements. Once the software has been set-up, you will also be responsible for helping clients with problems that may occur with their configuration.
You will answer customer calls, assist clients in isolating problems and walk-through corrective steps with the client. Based on your experience in this process, you will suggest methods to organize/simplify/streamline this process.
Successful candidates will learn how to effectively handle many calls, process them efficiently, and help address the staffing shortage in the health-care industry.
Required Skills/Experience:
- BA/BS Degree
- Excellent communication/problem-solving skills
- Demonstrated, strong interpersonal skills
- Troubleshooting and analysis skills
- Must be detail-oriented
- Good understanding of Internet technologies
- Familiar with ASP models
- 1 - 2 years of experience in a technical support organization
Desired Skills/Experience:
- Experience with programming
- Experience with maintaining databases and writing queries in SQL
- Experience in the health care industry
- Knowledge and experience in working with LAN/WAN infrastructure technologies and web hosting
- Experience with staff scheduling software
Send resume in Word or PDF to jobs@lightning-bolt.com |
