Managing absence requests is the first and most important step in creating a fair and accurate schedule. A significant challenge with managing absence requests without an effective collaborative tool is that the decision to grant or deny an individual’s absence request is not an isolated decision, but a decision that depends on the collective absence requests for the entire group. Without a global view of all requests and without knowing how each request impacts the group or institutional requirements, individuals may make unrestrained requests that cannot be realized. Scheduling administrators may not be able to see or catch potential problems until they discover that some assignments are impossible to cover during schedule creation.
The Request Manager in Lightning Bolt NSight allows you to automate the process of approving or denying absence requests based on policies or rules that the group defines. The system validates requests as they are entered providing immediate feedback to the requesting individual. It provides a means for the entire group to collaborate on a central website.
View more information on rule-based request management.