Will Lightning Bolt setup the rules for scheduling or will I be able to setup my own rules?

We can be involved as much or as little as you need or want us to. Certainly, we are involved at the beginning to help you get started and provide you with training. To get started, an application consultant would take your requirements and configure the system to produce schedules. Once configured, some of our users would prefer for us to maintain the system. Others would prefer to be more hands-on. Either way, unlimited professional services and technical support is provided as part of your subscription.