What are the technical support hours?

Lightning Bolt provides two types of support to our users:

1. Professional services that we render to analyze your requirements and help you configure the system with scheduling rules to create the best schedule possible. This service is provided by our application consultants who are available during business hours from 8:00 am to 5:00 pm Pacific Time or by appointment.
2. General technical support on how to use the system. This is available via phone/e-mail during business hours or via e-mail 24hrs/day.